What does MiPi provide?
Configured appliances for IaR station displays and TwoToneDetect paging, with setup guidance and personal support. Your quote confirms the equipment, services, and ongoing costs for your station.
Why use MiPi if IaR already provides the software?
IamResponding provides its platform, software, and setup resources. MiPi helps with the station-side equipment, configuration, connections, and troubleshooting. You can build your own setup; MiPi is an option when you would rather have help.
Does MiPi replace our IaR subscription?
No. MiPi’s equipment and services are separate from your IaR subscription. We’ll review the required subscriptions and equipment before recommending a setup.
What does our agency need to supply?
A kiosk needs a suitable screen, power, internet, and the required IaR account access. Paging also needs a suitable radio/audio source and tone information. We’ll confirm cables, connections, and any IT or radio-provider coordination together.
How does the 30-day free trial work?
Contact us to discuss your station and arrange the trial. Before proceeding, we’ll confirm the equipment, setup, trial timing, and return arrangements. Love it, or send it back. We’ll still be friends.
What does it cost?
Ask for a quote showing the appliance, setup, and applicable ongoing support charges. IaR subscriptions and other third-party services are separate. We’ll review the scope before you proceed.
What support is included?
MiPi helps with appliance setup, troubleshooting, and guidance. Your quote confirms the support scope, subscription, and equipment coverage. Ask us about service availability and any specific requirements.
Can MiPi work with our IT team?
Yes. We can work alongside your IT and radio providers to address the parts of the setup each supports.
Is MiPi part of IamResponding?
No. MiPi Support and IamResponding are separate businesses. MiPi provides equipment and services that work with the IaR platform.
Can I see a demonstration?
Watch the Adel Fire paging example, or visit our videos and resources for earlier kiosk and paging unboxing demonstrations.
How do existing customers get help?
Use the support portal or call 515.992.0020. Include your agency name, the appliance involved, and what you’re seeing. Avoid putting passwords in contact messages.